Account deletion is irreversible. Once your account is deleted, you will lose access to your account and associated data that is not required to be retained for legal or regulatory purposes.
How to Request Account Deletion
To delete your iPOS account, send an email to our support team. We will verify your identity and process your request within 7 business days.
- Send an email to support@iposs.in from your registered email address, or include your registered phone number in the message.
- Include your details — registered phone number or email, shop name (if applicable), and a brief reason for deletion (optional).
- Confirm your identity — our team may contact you to verify ownership before proceeding.
- Deletion completed — once verified, we will permanently delete your account and notify you by email.
Your user profile, shop access, and personal identifiers will be removed. Transaction records required for tax, audit, or legal compliance may be retained in anonymized form as required by law.
Before You Delete
Consider exporting any reports or data you may need before requesting deletion. If you only wish to stop using the app temporarily, you can simply log out — your data will remain until you request deletion.
Need Help?
If you are having issues with the app and do not wish to delete your account, our support team is happy to help. Contact support@iposs.in.